Contact information
We're here to help.
If you have any questions about your order, shipping, returns, products, or anything else, our Customer Support team is happy to assist.
Customer Support
Company: PALACEWEAR LTD
Website: https://palace-wear.com
Email: support@palace-wear.com
Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM (GMT)
We aim to respond to all enquiries within 1–2 business days.
Before Contacting Us
To help us assist you as quickly as possible, please include:
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Your full name
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Your order number
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The email address used to place the order
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A brief description of your enquiry
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Photos (if your enquiry relates to a damaged or incorrect item)
Order Support
We can help with:
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Order status
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Shipping updates
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Returns and refunds
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Product information
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Size enquiries
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Payment issues
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Damaged or incorrect items
Business Enquiries
For partnership or business-related enquiries, please contact us using the email address above with the subject line Business Enquiry.
Thank you for choosing Palace-Wear.com. We appreciate your business and look forward to assisting you.