Terms of service

Last Updated: July 14, 2026

Welcome to Palace-Wear.com ("Website"), operated by PALACEWEAR LTD ("Company", "we", "our", or "us").

These Terms of Service ("Terms") govern your access to and use of our Website and the purchase of products from us. By accessing our Website or placing an order, you agree to be bound by these Terms.

1. Company Information

PALACEWEAR LTD

Website: https://palace-wear.com

Throughout these Terms, the words "we", "our", and "us" refer to PALACEWEAR LTD.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old, or you have permission from a parent or legal guardian.

  • You are legally able to enter into binding contracts.

  • All information you provide is accurate and complete.

3. Products

We make every effort to display our products, colours, images, descriptions, and specifications as accurately as possible.

However:

  • Colours may vary depending on your device or monitor.

  • Minor differences in appearance or packaging may occur.

  • Product images are for illustrative purposes only.

We reserve the right to modify or discontinue products at any time without notice.

4. Pricing

All prices shown on Palace-Wear.com are displayed in the selected currency.

Prices may change without prior notice.

Although we strive for accuracy, pricing errors may occasionally occur. If we discover an error after your order has been placed, we reserve the right to cancel the order and issue a full refund.

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • refuse any order;

  • limit quantities;

  • cancel orders suspected of fraud, abuse, or unauthorised resale;

  • request additional verification before accepting an order.

An order becomes accepted only after payment has been successfully processed and a shipping confirmation has been issued.

6. Payment

Payments are securely processed through authorised third-party payment providers.

We do not store your complete payment card information.

You agree to provide current, accurate, and complete payment details.

7. Shipping

Delivery times shown on our Website are estimates only.

Shipping times may vary because of:

  • customs inspections;

  • weather conditions;

  • carrier delays;

  • public holidays;

  • other circumstances beyond our reasonable control.

We are not liable for delays caused by shipping carriers or customs authorities.

Risk of loss passes to you once your order has been delivered to the shipping address provided.

8. Returns and Refunds

Returns are governed by our separate Return & Refund Policy, which forms part of these Terms.

Please review that policy before placing an order.

9. Intellectual Property

All content on Palace-Wear.com, including but not limited to:

  • logos;

  • graphics;

  • photographs;

  • text;

  • product descriptions;

  • website design;

  • icons;

  • software;

is owned by or licensed to PALACEWEAR LTD and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

10. Acceptable Use

You agree not to:

  • violate any applicable law;

  • interfere with the operation or security of the Website;

  • upload malicious software or code;

  • attempt unauthorised access to our systems;

  • use automated tools to scrape or copy Website content without permission;

  • use the Website for fraudulent or unlawful purposes.

11. User Content

If you submit reviews, comments, photographs, or other content, you grant PALACEWEAR LTD a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, publish, and distribute that content for business and promotional purposes.

You confirm that your submitted content does not infringe the rights of any third party.

12. Promotions and Discounts

Promotional offers:

  • are subject to availability;

  • may be withdrawn or modified at any time;

  • cannot usually be combined unless expressly stated.

Discount codes have no cash value and cannot be exchanged for cash.

13. Disclaimer

To the maximum extent permitted by law:

  • the Website is provided on an "as is" and "as available" basis;

  • we do not guarantee uninterrupted or error-free access;

  • we do not guarantee that all information will always be completely accurate or current.

Nothing in these Terms limits any statutory rights that cannot legally be excluded.

14. Limitation of Liability

To the fullest extent permitted by law, PALACEWEAR LTD shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • use of the Website;

  • inability to use the Website;

  • delays in delivery;

  • product availability;

  • technical failures.

Our total liability relating to any order shall not exceed the amount paid for that order.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

15. Force Majeure

We shall not be responsible for delays or failure to perform our obligations where such failure results from events beyond our reasonable control, including but not limited to:

  • natural disasters;

  • war;

  • civil unrest;

  • pandemics;

  • labour disputes;

  • transportation disruptions;

  • government actions;

  • internet or telecommunications failures.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our Website, you acknowledge that you have read our Privacy Policy.

17. Third-Party Services

Our Website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to PALACEWEAR LTD, without regard to conflict of law principles.

Any disputes shall be resolved in the courts having jurisdiction over PALACEWEAR LTD unless mandatory consumer protection laws provide otherwise.

19. Changes to These Terms

We may update these Terms from time to time.

Changes become effective immediately upon publication on this Website.

The latest version will always display the "Last Updated" date.

20. Contact

If you have any questions regarding these Terms of Service, please contact us through the contact details provided on Palace-Wear.com.

We aim to respond to enquiries within 1–2 business days.